Shipping Policy – Mudify

free shipping

(3-5 days Business days)

You should receive your tracking number within 48-72 hours from the time the order was placed.

Most orders will be shipped within 24 to 48 hours from the time the order was placed. Your package should be delivered 2-5 Business days after that.
*Major Holiday's are not considered business days

Please allow 5 to 7 business days for delivery once the item has been shipped. A carrier representative will contact you to schedule a convenient delivery.
If you purchased a product in "Backorder", we will provide you with an estimated shipping date (most cases can be up to 5 weeks) and an option to keep or return the item. We will keep you updated on the shipping status once you submit your order.
  • If a product is damaged in transit, do not install the damaged item and submit a claim within 7 days of the delivery date.

    Submit Damaged in Transit Claim
  • If a product is lost in transit, shows no movement for more than 5 business days, or has a status of "delivered" but hasn't been received, submit a claim.

    Submit a Lost Product Claim
If you wish to cancel your order, contact us ASAP. We will do our best to cancel the order, but we cannot gurantee it. If the item has already shipped, you will be responsible for the return costs (we will provide a discounted shipping label).

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