At Mudify, our customers are at the core of everything we do. Whether you’re upgrading your truck with a lift kit or fine-tuning your off-road setup, we want you to shop with total confidence. That’s why we’ve decided to extend our return policy to 45 days, giving you more time and flexibility to ensure you’re completely satisfied with your purchase.
Why the Change? We Listened to You
One of the driving factors behind this decision was customer feedback. We know that buying off-road parts isn’t just about making a quick purchase—it’s about planning, installing, and testing the right fit for your vehicle. Many customers shared that a standard return window often felt too short, especially when considering the time needed for installation and testing. We listened, and we acted.
More Time, Less Stress
The new 45-day return policy is designed to eliminate the stress of rushing decisions. We understand that sometimes schedules get tight, and unexpected delays happen. Whether you're waiting on a shop appointment or simply taking your time to ensure everything is perfect, we’ve got you covered.
Keeping It Hassle-Free
We didn’t just stop at extending the return period—we made sure the process remains smooth and hassle-free. Returns should never be a headache, so we’ve streamlined our system to make it as easy as possible. If you need to return an item, simply follow our straightforward process, and we’ll handle the rest.
What You Need to Know About Returns
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Original Condition Required: To qualify for a return, products must be in their original, unused condition, including all packaging and accessories.
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Shipping Costs: The cost of return shipping is the customer's responsibility. To help with this, we provide discounted shipping labels, keeping the return expense at a reasonable level. For further information, please see our return policy page.
The Mudify Commitment
This update is part of our ongoing commitment to making Mudify the best place to shop for off-road and truck accessories. We want every customer to feel confident when ordering from us, knowing that they have the flexibility and support they need.
We’re excited about this change and hope it makes your shopping experience even better!
As always, if you have any questions, our team is here to help. Shop with confidence, take your time, and enjoy the ride!
For full return details, check out our return policy page.