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warranty policy

Thank you for choosing Mudify for your off-road needs. We want to ensure your satisfaction and provide you with transparency regarding our warranty policy.

Last edit on June 6th 2023

Please review the following conditions:

  • ● Duration of Warranty: Warranties are valid as long as the original purchaser owns the merchandise and for the duration specified in the terms and conditions of the manufacturer's warranty.
  • ● Shipping Costs: We are not responsible for the cost of shipping items to the manufacturer for warranty service. We limit our warranty to the terms and conditions the manufacturer sets and do not cover warranty costs ourselves.
  • ● Non-Transferable: Warranties are non-transferable and apply only to the original purchaser.
  • ● Exclusions: Warranty coverage does not extend to products that have been damaged due to abuse, misuse, improper repairs, neglected maintenance, improper or incorrect installation, alteration, or modification. Mudify will not be liable for any indirect, special, incidental, or consequential damages arising from the use of our products, including inconveniences, labor costs, legal fees, or any other expenses incurred while the item was in use or during the inspection for a warranty claim.
  • ● Lost or Damaged Shipments: As the customer is the shipper, it is the customer's responsibility to file any claims for lost or damaged shipments with the carrier, if necessary.

At Mudify, we value your satisfaction and want to assist you with any warranty claims. To move forward with a warranty claim, please fill out the Support Form, and a member of our team will reach out to you promptly to provide further guidance and support.

We are committed to providing high-quality products and stand behind their performance. For specific warranty information regarding a particular product, please refer to the manufacturer's warranty documentation included with the product or contact our customer service team for assistance.

Please note that this warranty policy is subject to change without prior notice. By making a purchase from Mudify, you acknowledge and accept the terms and conditions outlined in this warranty policy.

If you have any questions or require further clarification, please don't hesitate to reach out to our customer service team.

Thank you for choosing Mudify. We appreciate your trust in our products and services.

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