FAQs

• - Our prices can't be beat, and we're willing to put our money where our mouth is. If you find a lower price on a product and it's being sold by an authorized online retailer, we'll not only match it — we'll beat it. Conditions Apply, please see our Full Price Match Policy HERE

• - Chat with one of our specialists and we will process your request live or submit a Price Match Request HERE

• - Price Matching for Products You Have Already Purchased

• - Please contact us HERE with our online submission or email us at ask@mudify.com providing the lower price, the direct link to where you found it, and the date you purchased the item(s) from us. We will look into your order and process your refund. You will receive confirmation of the refund by email within 1-2 business days.

For Fast Products*
Shipping takes 2 to 3 days. If the order is placed before 3pm EST your item will ship out the same day, if not it will be shipped out the next day.
*Fast products have a Fast badge on the main image.

For Other Products
Shipping takes about 3 to 5 business days plus 24 to 48 hours of handling time. If you need expedited shipping please reach through the chat to give you a quote and time estimate.

YES, If you are not completely satisfied with one of our products you may return it any time within 30 days of the date of sale for a hassle-free refund of the amount paid for the product. Refunds do not include shipping costs. We only specify that you have the original packaging, the product not be installed, damaged, missing components or manufacturer's documentation.

Please see our full return policy Here

We pride ourselves with our partnerships and close relationships with our vendors, so in case your product fails after 30 days contact us and we will submit the warranty claim directly with the manufacturer.
Click here for our Full Warranty Policy

You can also check your order status on-line. Use the My Account button on top of every page or contact us at (786) 798-6597 or through our live chat.

If you wish to cancel your order please contact us ASAP at (786) 798-6597 or through live chat. We will make our best effort to cancel the order

We are committed to keeping your personal information private and safe. We use encrypted secure communications in our checkout.

For additional details, please read our complete Privacy Policy